Frequently Asked Questions

In response to your needs and budget, NanasMiniatures.com offers a wide variety of miniature dollhouses and dollhouse accessories at very reasonable prices, with the convenience of Secure on-line shopping.

Please ask yourself the following questions to help you choose your miniature dream house.

Choose Colonial, Federal, Victorian, etc.

The dollhouse dimensions are listed in the descriptions.

Ask yourself where am I going to put the dollhouse and how will I access the interior?

See the Exterior Wall Finishes below.

1 inch Scale: 1" equals 1 foot.

1/2 inch Scale: 1/2" equals 1 foot.

1/12 Scale: 1" equals 1 foot.

1/4 inch Scale: 1/4 inch equal 1 foot

1/144 Scale: 1/12 inch equal 1 foot, this is for a Dollhouse for a Dollhouse.

Milled: The 3/8" Clapboard profile is milled into the surface of the exterior walls. This is the easiest and quickest way to own a house with clapboard siding, because it is built in and ready to paint.

Milled kits come in two versions:

MP or Milled Plywood: This is Cabinet Grade Plywood with the clapboard milled into the exterior surfaces.

MM or Milled MDF: This is MDF (Medium Density Fiberboard) with the clapboard milled into the exterior surfaces.

When there is a choice between "MP" or "MM" finish, the only difference between the two kits is the material of the exterior walls, everything else in the kit stays the same except the interior walls in the MP kits are also made of plywood.

SP or Smooth Plywood: The exterior walls are smooth (no siding or texture profile). "SP" kits include everything you see in the pictures except: Clapboard Siding, Edge Trim, Shingles and sometimes Shutters.

Scored: The exterior walls have a 3/4" spaced, novelty siding profile milled into the walls. The exterior finish is ready to paint. "Scored" kits include everything you see in the picture.

Stucco: The exterior walls are smooth. "Stucco" kits include a formulated stucco mix. When you combine the stucco mix with your choice of paint it creates a textured exterior finish.

Brick: The exterior wall(s) are pre-finished. They have painted wooden brick attached to them as shown in the specific photographs of the Brick homes.

Log: Log Siding and trim for these kits are supplied in lengths and require cutting to finish as shown in the specific photographs of the Log homes.

When will my order be Shipped?

Orders for standard products are typically ready for shipment within 3 Business days.

Small Orders: Depending on the season, Small Orders usually ship within 3 to 5 Business days

Large Orders: Larger orders requiring truck shipment will require 4 to 7 Business days to prepare the shipment.

New Concept: Please allow 10 to 14 business days for processing and shipping of all New Concept Dollhouse orders. These kits are custom packed for each order.

How will my order be Shipped?

Most orders will be shipped via the United Parcel Service (UPS). You will be provided with a Tracking Number after your order has been shipped.

Large Orders: Large Orders requiring truck shipment may be shipped via an overland carrier. You MUST be home for the drive to deliver this order. The overland carrier will require you to sign for the order and may require you to assist the driver in off loading the truck.

How much does Shipping Cost?

Shipping charges are based on the actual size, weight and shipping destination of your order. Your exact shipping charges are calculated during the Checkout Process.

Can my order be shipped to an International Address?

Call Nana at (302) 947-4852 or e-mail nana@nanasminiatures.com for International shipping options and details.

How do I Return my order?

All Returns must clearly indicate a Return Authorization Number. Contact Nana at (302) 947-4852 or e-mail nana@nanasminiatures.com to receive your Return Authorization number and return shipping instructions. Items received without this number will be subject to a 25% restocking fee.

Can I Cancel my order?

Orders may be canceled up until the point that they are staged for shipment without any cancellation charges.

Please refer to our Policies page for details for returning an order.

Can NanasMiniatures.com have my kit Assembled?

Call Nana at (302) 947-4852 or e-mail nana@nanasminiatures.com for Kit Assembly options and details.

Can my Dollhouse be Gift Warped?

We are sorry; the Dollhouse kits are too large and bulky to be Gift Wrapped.

Does NanasMiniatures.com sell Wholesale?

We are a Retail Store and do not sell our products wholesale.